Customer Service Award
Read about our Customer Service Awards Below
Each month we have a customer service competition for all staff. Staff are awarded points for providing good customer service. We have a team of fire & flood restoration technicians, specialist commercial cleaners & dedicated claims administrators. You can see our latest winners below.
If you have feedback, good or bad, for any of our staff please get in touch. 01524 399 13 or [email protected]
Gavin Hargreaves – September 2017 Winner
Gavin is a full-time technician and has worked with us for 7 years.
Jonathan presenting Gavin with his award
Some of the feedback Gavin received:
Mrs D from Kendal commented “how wonderful Gavin had been at her property. She said they have done a fantastic job which was difficult & he was a true credit to the company”
The Manager of a Lancaster hotel “Very happy with Gavin’s work he did a great job today”
Steven Richardson – August 2017 Winner
Steven is our head technician, he has worked with us for 14 years.
Jonathan presenting Steven with his award
Some of the feedback Steven received:
Mrs l from Manchester told us “Steven work efficiently, professional and did a brilliant job ”
Mrs B from Heysham called us to advise “Steven has done a fantastic job, what a lovely young man he is, friendly yet professional. And very hardworking. She will definitely recommend us to family and friends and will be using us again herself, her carpet looks new again”
Connor Threfall – July 2017 Winner
Connor is a full-time technician and has worked with us for 3 years.
Jonathan presenting Connor his award
Some of the feedback Connor received:
Mrs P from Bolton advised “the technician who attended had been really lovely and she is very happy with him”
Mrs B from Bolton advised “over the past few weeks Connor has attended the property and he has been absolutely outstanding. She advised nothing was too much trouble and he made sure everything was safe. She advised her daughter has special needs and she is only 3 x years old. He was brilliant with her and if she got upset about anything he would make sure she was ok. She advised his workmanship is amazing and his attitude towards everything, even her dog, was amazing”